Tracking Issues

If your campaign results are not displayed correctly, the following articles help you make them appear.

Clicks not tracked in YAMM

You sent emails with personalized links using YAMM

Sheet not linked to a mail merge

If you can't track your campaign, it's because we can't find the YAMM ID notes anymore. Please consult this article to fix this issue. If you forgot to activate the tracker, it is sadly too late and impossible to track your campaign.

Why are responses and bounces not tracked by YAMM?

If the tracking report in your Google Sheets doesn’t show responses or bounces, refer to the points below to identify the issue and apply the correct fix.

Tracking stats colors are missing in my spreadsheet

You want to track a YAMM mail merge on your Google sheet, and for some reason, the colors are missing in the tracking stats.