Clicks not tracked in YAMM

You sent emails with personalized links using YAMM , but clicks are not being recorded in the tracking report.

This happens when your personalized links contain whitespaces or double quotes. These characters prevent click tracking in YAMM when used in spreadsheet-based URLs.

Encode your query parameters with the ENCODEURL() function as described on this page.❌ Incorrect (with spaces or unencoded quotes — tracking fails)https://example.com/?productid="Yet Another Mail Merge"**✅ Correct (encoded — tracking works)**https://example.com/?productid=%22Yet%20Another%20Mail%20Merge%22

warning

Avoid using ENCODEURL for the entire URL

Use ENCODEURL to encode query parameters, but not full URLs. It also encodes slashes (/) and colons (:) in the base URL (https://), which breaks the link.