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Attachments issue: 'No documents' in the Drive folder selection

Due to a bug from Google picker, sometimes you'll see 'No documents' when trying to select your Drive folder to send mail merges with personalized attachments. Read this article to know how to solve this issue.

Why do I get 'No documents' when trying to select my Drive folder?​

1. I double-clicked on the Drive folder that contains my attachments​

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2. I opened my Drive folder from the search bar results​

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How to solve this Drive folder selection issue?​

1. Select your Drive folder directly from the list​

If your folder is visible in the list, click it only once (do not open it). Then click Select.

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2. Click 'Search for all items containing...' in the search bar result​

Instead of clicking on the result, you'll have to either click the link Search for all items containing... (or press Enter).

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